Shipping Policy
At Xavia Beauty, we’re committed to delivering your beauty essentials safely and on time. Please review the details below to understand how we handle shipping.
1. Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
During high-volume periods (sales, holidays), processing may take up to 3 business days.
2. Shipping Locations
We currently ship to over 8 countries worldwide.
If your location is not listed at checkout, please contact us at [email protected] to confirm availability.
3. Shipping Methods & Delivery Time
| Location | Shipping Type | Estimated Delivery Time |
|---|---|---|
| Domestic | Standard | 2–5 business days |
| Domestic | Express (if available) | 1–2 business days |
| International | Standard | 7–14 business days |
Note: Delivery times may vary based on customs processing and local courier performance.
4. Shipping Fees
Free Standard Shipping on all orders over $50 (or local currency equivalent)
Orders under $50: Flat-rate shipping fee calculated at checkout
Express shipping is available for an additional fee and will be shown at checkout if applicable
5. Order Tracking
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your package in real-time.
6. Customs & Duties (International Orders)
International orders may be subject to customs duties, taxes, or import fees imposed by your country.
These charges are not included in our prices and are the customer’s responsibility.
We recommend checking with your local customs office for more details.
7. Delays & Delivery Issues
Xavia Beauty is not liable for delays caused by:
Weather or natural disasters
Customs clearance issues
Carrier delays
If your package is significantly delayed or lost, please contact us at [email protected], and we’ll help resolve the issue as quickly as possible.
8. Incorrect Shipping Info
Please double-check your shipping address at checkout. Xavia Beauty is not responsible for failed deliveries due to incorrect or incomplete information provided by the customer.
Questions or Concerns?
We’re here to help!
📧 Email us at: [email protected]
